Generative AI
Large language models generate and transform text — drafting replies, summarising long documents, rewriting content for different audiences, or turning unstructured notes into structured records.
In practice
- Drafted support replies agents edit before sending
- Product descriptions generated from specification sheets
- Meeting notes condensed into actions and owners
- Internal assistants that answer from your own documents
A good fit when
The task is language-heavy, repetitive, and a person can quickly check the output.
Watch for
Models can state wrong things confidently. We ground answers in your sources and keep humans in the loop where accuracy matters.

